Customers | Flex
Customer Stories
Learn more about the visionary owners that are scaling with Flex.
99% of customers cited exceptional customer support as a key differentiator, with responsiveness and tailored solutions standing out.
60% of customers chose Flex for its flexible payment terms and generous credit lines.
Taken from a customer survey in January 2025
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What Owners Are Saying About Flex:
“We chose Flex for its flexible payment options, generous credit limits, and valuable cashback rewards. Its easy expense tracking and reliable customer service set it apart, making it the perfect fit for managing cash flow and enhancing financial efficiency.”
Karl Spekor, President, Mod Partners
What Owners Are Saying About Flex:
“When we signed up for Flex, we were looking for a solution that offered generous cashback and elevated customer support. Flex has exceeded our expectations by delivering both, allowing us to focus on growing our business.”
Joey Levy, CEO, Betr
What Owners Are Saying About Flex:
“We needed a banking partner who would be there when we needed them, and Flex delivered. Their customer success team is always available—even on weekends—to ensure we’re taken care of.”
Gary Davis, CEO
What Owners Are Saying About Flex:
“I had challenges sending international wires using Fidelity, but with Flex I was able to fire off all my wires to a variety of countries with no issues whatsoever. It felt light years ahead!”
Kash Dhuna, Managing Partner
Case Study
How VIP Completions Leverages Flex for Financing Flexibility and Business Growth
Company Name: VIP Completions
Industry: Private Aviation, Aircraft Interior Design
Company Location: South Florida, USA
Company size: 50-100
Eliminated: Cash flow constraints and personal capital risk caused by short 30-day payment terms on high-cost, multi-vendor projects.
60 Day Float Benefits: Giving VIP Completions the financial runway to pre-purchase premium materials without hesitation.
Flex offered extended float through 60-day terms, enabling VIP Completions to cover material and labor expenses without disrupting cash flow. This allowed the team to take on more high-value projects while maintaining strong vendor relationships.
Flex Product Used: Flex Business Credit Card
Summary of the Problem Solved: By unlocking up to 60 days of extra runway, VIP Completions eliminated timing gaps between customer payments and project spend—giving them the flexibility to scale their operations without sacrificing liquidity.